Good therapy shouldn’t be out of reach

That depends on a number of things — including what you’re dealing with, what you’re hoping to get from therapy, and the fit with your therapist. The honest answer is that we can’t promise outcomes. What we can tell you is that the people who tend to get the most from therapy are those who are ready to be open, even when that feels uncomfortable. Your free 15-minute consultation is a good place to explore whether it could be right for you — with no pressure to commit.

There is one additional cost worth knowing about: a one-off registration fee of £10 when you first join, which covers the secure setup of your client account. Beyond that, the session fees on this page are the only costs you will ever pay. No assessment charges, no ongoing admin fees, nothing buried in the small print. Your therapist will confirm all costs clearly before your first paid session.

We understand that cost can be a real barrier to getting help — and we don’t want it to stand in your way. In some circumstances we may be able to offer sessions at a reduced rate. Please ask during your free consultation and we will do our best to find something that works for you. There is no awkwardness in asking.

With a team of 90+ therapists, we can usually match you and have you in sessions within around a week of registering — sometimes sooner. There are no waiting lists. That said, availability does vary by therapist, location and specialism, so if you have a preference for a particular day, time or approach it’s worth getting in touch sooner rather than later.

There is no minimum commitment. Some people come for just two, three or four sessions and find that is exactly what they needed. Others benefit from six to twelve sessions, and some choose longer-term ongoing support. The pace and length of your work together is something you discuss openly with your therapist — you are always in control, and you can stop at any point.

Yes. All of our counsellors and therapists are qualified and hold registration with an appropriate professional body — including the BACP, NCPS, BABCP or equivalent. Hope Therapy holds Organisational Membership with the NCPS, and fees are reviewed periodically to reflect practitioners’ qualifications and continuing professional development.

In some circumstances we may be able to offer sessions with a therapist who is still completing their professional training — working under formal supervision as part of an accredited placement. This would only ever be offered for a limited range of services and presentations where it is clinically appropriate, and it would always be explained to you clearly before you agreed to anything. If this has not been mentioned, your therapist is fully qualified and registered.

Confidentiality applies in all cases. Your therapist will explain the limits of confidentiality — such as safeguarding obligations — clearly before your first session.

Yes. Location-adjusted rates apply in London, for both face-to-face and online sessions. Please ask during your free consultation and we will confirm the exact fee before you commit to anything — there are no surprises.