We’re here when you’re ready
Whether you know exactly what you need or you’re not quite sure yet, a short conversation is a good place to start. Book a free 15-minute consultation – no pressure, no obligation.
NCPS Organisational Member
Professionally registered therapists
Phone answered 24/7
How It Works
Getting started is straightforward
You don’t need to have all the answers before you reach out. Here’s what to expect.
1
Book a free call
Choose a time that suits you using our online booking system. A member of our team will call you for a relaxed, 15-minute conversation. We listen to what’s going on and answer any questions you have.
2
We match you
Based on what you tell us – your needs, your preferences, your availability – we carefully match you with the most suitable therapist from our team of 90+ qualified professionals across England.
3
Begin sessions
Your therapist will get in touch to arrange your first session at a time that works for you – online via Zoom or telephone, or face-to-face where available. Individual sessions start from £65.
Get in Touch
Prefer to send a message?
If you’d rather not book a call right away, that’s completely fine. Send us a message and a member of our team will get back to you. All enquiries are treated in the strictest confidence.
Not sure what to say? That’s completely normal. You can tell us as much or as little as you’d like – even just “I think I might need some support” is enough for us to start a conversation.
Common Questions
Before you get in touch
If you’re wondering what happens next, these may help.
What happens when I get in touch?
When you contact us – whether by booking a free consultation, calling, or sending a message – a member of our team will respond to understand what you are looking for. We’ll listen, answer any questions you have, and if appropriate, match you with a therapist who suits your needs. There is no pressure and no obligation.
Is the 15-minute consultation really free?
Yes, completely. It’s a brief, relaxed conversation with a member of our team – not a sales call. We use this time to understand what you need and to explore whether we can help. If we’re not the right fit, we’ll say so honestly.
How quickly can I start sessions?
In most cases, we can match you with a therapist and arrange your first session within a few days of your consultation. With over 90 therapists on the team, we can usually find availability that works for you quickly.
Is everything I share confidential?
Yes. All enquiries and sessions are treated in the strictest confidence, in line with BACP and NCPS ethical standards. There are limited circumstances where confidentiality may need to change – for example, if there is a serious risk of harm to you or others, or where there is a legal obligation to disclose. Your therapist will explain these clearly before you begin.
Ready to take the first step?
A free, no-obligation 15-minute conversation. No pressure – just a chance to explore whether we can help.
National Counselling & Psychotherapy Society
British Association for Counselling and Psychotherapy
British Association for Behavioural & Cognitive Psychotherapies
Individual registrations vary per therapist. Last reviewed: May 2026.