Relationship Difficulties
When trust has been broken
Qualified therapists offering support for trust issues and infidelity across England — for individuals and couples. Online nationwide and face-to-face.
NCPS Organisational Member
Professionally registered therapists
Free 15-minute consultation

★ ★ ★ ★ ★“We did not know if we could come back from what happened. But having someone help us understand — not just the affair, but everything underneath it — changed things.”
Client who sought couples counselling after infidelity
5,000+
People supported
90+
Qualified therapists
5 ★
Website Testimonials
20+
Counties across England
When the ground beneath a relationship shifts
Finding out that your partner has been unfaithful — or realising that trust has been eroding for a long time — can feel like the world has tilted. Everything you thought you knew about the relationship, about the person you are with, and sometimes about yourself, suddenly feels uncertain.
The initial shock can give way to a cycle that is exhausting to live inside: anger, grief, disbelief, obsessive questions, and a desperate need to understand why. You might find yourself replaying conversations, checking timelines, searching for signs you missed. Sleep becomes difficult. Concentration disappears. The person you were before the discovery can feel unreachable.
If you are the person who was unfaithful, the experience is different but often just as painful. Guilt, shame, fear of losing what matters to you, and the helplessness of not knowing how to make things right — these feelings are real, even if you know you are the one who caused the damage.
And trust issues do not only follow infidelity. Sometimes trust breaks down slowly — through persistent dishonesty, emotional withdrawal, broken promises, or a growing sense that the person you are with is not who they present themselves to be. The betrayal may not have a name, but the feeling of it is unmistakable. You might not be able to point to a single moment, but the accumulation of many small dishonesties can be just as corrosive as a single dramatic one.
Why trust breaks down — and why rebuilding it is so hard
Infidelity is rarely as simple as it looks from the outside. That does not excuse it — but understanding what led to it is often an essential part of deciding what happens next. Affairs can grow from emotional disconnection, unmet needs that were never voiced, patterns of avoidance that have been building for years, or personal difficulties that have nothing to do with the quality of the relationship itself.
For the person who has been hurt, the difficulty is not just the betrayal — it is the loss of certainty. If this could happen without you knowing, what else might be true that you do not know about? That loss of certainty is what makes trust so hard to rebuild. It is not a switch that can be flipped back. It is something that has to be earned again, slowly, with consistency and honesty — and even then, there will be setbacks.
Trust issues that predate the current relationship add another layer. If you grew up in a family where promises were not kept, where people left without explanation, or where honesty was conditional, you may carry a heightened sensitivity to betrayal that makes recovery harder — and makes the original wound feel deeper than it might for someone with a different history.
None of this is simple. And that is exactly why professional support can make a difference — not to tell you what to do, but to help you see the full picture clearly enough to make your own decision.
When trust issues go deeper than this relationship
Not all trust issues begin with a betrayal in the current relationship. For many people, the difficulty with trust is something they bring with them — shaped by earlier experiences that taught them that people are not reliable, that closeness is risky, or that they need to stay vigilant to protect themselves from being hurt.
Growing up in a family where a parent was unpredictable, absent, or dishonest can create a template for how you expect relationships to work. If the people who were supposed to be safe were not, then trusting anyone — even someone who has given you no reason to doubt them — can feel genuinely frightening. You might find yourself testing your partner, looking for evidence that they will let you down, or withdrawing before they get the chance to hurt you.
These patterns are not irrational. They are learned responses to real experiences. But left unexamined, they can create exactly the outcome they are trying to prevent — pushing people away, creating conflict where there was none, and making it impossible to build the kind of closeness you actually want.
Understanding where your trust issues come from does not make them disappear overnight. But it does create the possibility of responding differently — and of building relationships that feel safer, not because you have stopped being alert, but because you have learned to distinguish between past danger and present reality.
How counselling can help
Counselling after infidelity or a breakdown of trust is not about taking sides. It is not about deciding who was right and who was wrong. It is about creating a space where what actually happened — and what it means for both of you — can be explored honestly, with someone who understands the complexity.
For couples, counselling can help you move past the cycle of accusation and defence that often follows a betrayal. Your therapist can help you understand the dynamics that led to the breakdown, process the pain without it escalating into further damage, and decide — together or separately — whether the relationship can be rebuilt and on what terms. That decision belongs to you, not to your therapist. And whatever you decide, the goal is that you make it from a place of understanding rather than reactive pain.
For individuals, trust issues can affect every relationship you enter — not just the one where the betrayal happened. Counselling can help you understand why certain situations trigger a disproportionate response, why you find it difficult to let people close, or why you keep choosing partners who confirm your worst fears. Understanding these patterns can be the beginning of relating differently.
Sessions are confidential. There are limited circumstances where this may need to change — for example, if there is a serious risk of harm — and your therapist will explain these clearly before you begin.
Our Approach
How we work with trust and infidelity
We offer several approaches, and your therapist will recommend the one that best fits your situation.
Our booking team and your therapist will discuss which approach — or combination — feels most appropriate for what you are bringing. You do not need to know which is right before you start.
What our clients say
Real experiences
★ ★ ★ ★ ★
We did not know if we could come back from what happened. Having someone help us understand — not just the affair, but everything underneath it — changed things between us.
Client who sought couples counselling after infidelity
★ ★ ★ ★ ★
My trust issues went back years before this relationship. Working through that in counselling helped me understand why I kept expecting the worst — and slowly, things started to feel different.
Client who sought individual support for trust issues
★ ★ ★ ★ ★
I was the one who had the affair. I expected to be judged. Instead, my therapist helped me understand what I was running from — and that honesty was the hardest and most important part.
Client who sought support after infidelity
Client experiences are unique. Results vary between individuals.
Getting started
What to expect
Reaching out after a betrayal — or about trust issues that feel deeply personal — takes real courage. Here is how it works.
1
Free consultation
A brief, relaxed 15-minute conversation with a member of our booking team. We listen to what is going on and explore whether counselling could help. No pressure, no obligation.
2
Matched with a therapist
Based on your needs and preferences, we carefully match you with one of our 90+ qualified therapists. If it doesn’t feel right, we’ll find someone else — at no extra cost.
3
Your first session
Your therapist will take time to understand your situation and what you are hoping to work on. There is no rush, no script, and nothing you have to share before you are ready.
Most clients hear back from us the same working day, and typically begin sessions within a week of the free consultation — depending on your preferences and therapist availability.
Standards you can trust
How we match you with the right therapist for trust and infidelity support
Choosing a therapist is a personal decision, and we take time to get the match right.
A careful match, not a long list
Therapist availability changes from week to week, so rather than asking you to choose from a directory, we take time during your free 15-minute consultation to understand what you are looking for — and then match you with a therapist suited to your needs.
During the consultation, we will ask about:
- What you would like the work to focus on, and any specific concerns you would like support with
- Whether you would prefer face-to-face counselling, online sessions, or a combination of the two
- Any preferences around therapy approach (counselling, CBT, EMDR, hypnotherapy, mindfulness, ACT, compassion focused therapy and others)
- Day and time availability that works around your life
- Any specialisms that matter to you — for example LGBTQIA+ affirming therapy, neurodiversity-affirming support, or particular life experiences
- Practical preferences — for example therapist gender, age range, or shared lived experience where that matters to you
All therapists we work with are qualified and registered with appropriate UK professional bodies, and we will confirm the most suitable options with you before any sessions begin.
Professional standards across our team
Hope Therapy & Counselling Services has been operating since 2014, and we hold Organisational Membership with the National Counselling & Psychotherapy Society (NCPS). We work in line with the NCPS Code of Ethics and BACP Good Practice, and our wider clinical standards include:
- Qualified, professionally registered therapists across the team — registrations vary per therapist and are confirmed before matching
- Ongoing clinical supervision in line with professional body requirements
- Continuing professional development to maintain and develop practice
- Clear confidentiality standards, with limits explained before sessions begin
- Client-centred, non-judgemental and inclusive practice across all areas of identity and experience
- Founder-led clinical oversight from Ian Stockbridge — MBACP (Senior Accredited) – who continues to lead the practice and oversee its standards
Whether you choose face-to-face counselling near you or online therapy from anywhere in the UK, you can expect to be matched with a therapist who is appropriately qualified and suited to the support you are looking for.
Transparent Pricing
Our fees
No hidden costs. Your therapist and fees are discussed during your free consultation.
Counselling
From £65
per 50-minute session
- Person-centred or integrative
- Individual trust and recovery work
- Online or face-to-face
Couples Counselling
From £85
per 50-minute session
- Both partners attend together
- Specialist couples therapist
- Online or face-to-face
EMDR
From £95
per 50-minute session
- For betrayal trauma
- Evidence-based approach
- Online or face-to-face
Looking for a more affordable option? We may be able to offer sessions at a reduced rate — just ask during your free consultation.
London clients: Location-adjusted rates may apply. Please ask during your free consultation and we will confirm the exact fee before you commit to anything.
Common Questions
Frequently asked questions
Can a relationship recover from infidelity?
Many relationships do recover from infidelity, but it takes time, honesty, and often professional support. Couples counselling can help both partners understand what happened, process the emotional impact, and decide together whether and how to rebuild. There are no certainties, but recovery is possible — and counselling can help you make that decision with clarity rather than confusion.
Can counselling help with trust issues even if there has been no infidelity?
Yes. Trust issues often develop from experiences that have nothing to do with the current relationship — childhood experiences, previous betrayals, or patterns of anxiety that make it difficult to feel secure. Counselling can help you understand where these patterns come from and develop a different relationship with trust.
Should we attend together or separately?
It depends on your situation. Some couples attend together to work on rebuilding the relationship. Others find that individual sessions are needed first — particularly the person who has been hurt — before joint work feels possible. Your therapist can advise on what might be most helpful, and you can change approach as things develop.
Is everything discussed in counselling confidential?
Yes. Sessions are confidential in line with professional ethical standards. In couples counselling, confidentiality applies to what is shared in the room. There are limited exceptions — for example, where there is a serious risk of harm — and your therapist will explain these clearly before you begin.
How many sessions will we need?
It varies. Some couples find that a focused block of sessions helps them work through the immediate crisis. Others benefit from longer-term support as trust is gradually rebuilt. Your therapist will discuss this with you and review progress together.
Is counselling for trust and infidelity available online?
Yes. All of our therapists offer sessions online via Zoom or telephone. This can be particularly helpful for couples where one partner has moved out, or where attending in person together feels too difficult at first. Face-to-face sessions are also available across England.
Related Support
You might also find these helpful
Related conditions
Therapy approaches
From our Blog
Articles about trust and infidelity

Healing After Infidelity: A Path Forward
Understanding betrayal, rebuilding trust, and how counselling can support recovery after an affair Infidelity can shake the foundations…

Rebuilding After Infidelity: Navigating the Road to Repair
Infidelity is one of the most painful breaches of trust a relationship can endure. Whether it was a…

Infidelity: Rebuilding Trust and Renewing Relationships
Understanding the Impact of InfidelityInfidelity strikes at the heart of intimacy and trust, shattering the foundation upon which…
Meet Our Founder
Built by someone who saw the need from the inside

★
SCoPEd Band C
MBACP & SNCPS Senior Accredited
“Having worked for more than 25 years in senior management, I saw the same thing repeatedly — people struggling with mental health and relationship challenges, and so often struggling to access the right support when it was needed. It was out of this recognition of human need that Hope was born.”
Ian Stockbridge founded Hope Therapy after 25+ years leading large commercial teams – watching colleagues carry stress, anxiety, and personal difficulty with nowhere to turn. He retrained rigorously, now holding Senior Accredited status with both the BACP and NCPS, alongside SCoPEd Band C — the highest independent competence verification in the UK counselling profession.
He remains a practising therapist, clinical supervisor, published author of PMDD Uncovered, and co-presenter of The Talk Room Podcast. Hope Therapy was built on the things he saw were most broken – and designed, from the ground up, to do better.
MBACP (Senior Accredited)
SNCPS (Acc)
SCoPEd Band C
BSc (Hons) CBT
PGCert Supervision L7
Quality Award 2024 — 95%+


You do not have to carry this alone
A free, no-obligation 15-minute conversation. No pressure, no script — just a chance to be heard, ask questions, and see whether we feel like the right fit.
Get in Touch
Start your enquiry
Not sure where to start? Send us a message and a member of our team will get back to you. All enquiries are treated in the strictest confidence.
★ ★ ★ ★ ★
“From the very first phone call, I felt heard. They didn’t rush me — they helped me work out what I needed.”
Hope Therapy enquiry feedback
NCPS Organisational Member
Est 2014
90+ Qualified Therapists

National Counselling & Psychotherapy Society

British Association for Counselling and Psychotherapy

British Association for Behavioural & Cognitive Psychotherapies
Individual registrations vary per therapist. Last reviewed: May 2026.