Trauma can be healed — even when it happened a long time ago

Specialist counselling for trauma, PTSD, and complex PTSD across England — online nationwide and face-to-face. Evidence-based approaches including EMDR, recommended by NICE for the treatment of PTSD.

NCPS Organisational Member

NICE-recommended treatments

Free 15-minute consultation

trauma condition 2

★ ★ ★ ★ ★For the first time in years I felt safe enough to talk about what had happened. My therapist moved at my pace, never pushed, and that made all the difference.

Client who sought support for trauma

5,000+

People supported

90+

Qualified therapists

5 ★

Website Testimonials

20+

Counties across England

Understanding trauma — and why it doesn’t always resolve on its own

Trauma is not defined by the severity of an event in any objective sense. It is defined by the impact. Two people can live through the same experience and be affected entirely differently. What matters is whether the experience overwhelmed the nervous system’s ability to process it at the time — leaving an unresolved imprint that continues to affect thought, feeling, and behaviour long afterwards.

In the aftermath of trauma, the brain does something understandable but counterproductive: it stores the memory differently from ordinary memories. Instead of filing it away as something that happened in the past, it remains charged — as if part of the system is still on alert, still scanning for danger, still trying to protect you from something that is no longer happening. This is why traumatic memories can intrude without warning, why certain triggers produce reactions that feel disproportionate, and why the past can feel so present.

Not everyone who experiences trauma develops PTSD, but trauma can significantly affect mental health, relationships, and daily functioning even without a formal diagnosis. If something from your past is affecting your present — regardless of how long ago it happened, or whether it meets any clinical threshold — it is worth exploring with a qualified therapist.

NICE recommendation: The National Institute for Health and Care Excellence (NICE) recommends both EMDR and trauma-focused CBT as first-line treatments for PTSD. Both are offered by our specialist trauma therapists.

Trauma comes in many forms

There is no hierarchy of trauma. Whatever your experience, if it is affecting your life, it deserves proper support.

Trauma can result from a single event or from sustained, repeated experiences over time. Single-event trauma — sometimes called acute or Type I trauma — may include accidents, assault, medical emergencies, natural disasters, or sudden bereavement. Complex trauma (or C-PTSD) typically develops from prolonged or repeated harm, most commonly in childhood — abuse, neglect, domestic violence, emotional harm, or growing up in an unpredictable or unsafe environment.

Complex PTSD carries many of the same features as PTSD — intrusive memories, hypervigilance, avoidance — but also involves deep-rooted difficulties with emotional regulation, an entrenched sense of shame or worthlessness, and problems with identity and relationships. These patterns often developed as adaptive responses to harm that occurred early in life and may have been so long-standing that they feel like simply “how I am” rather than the consequence of something that happened to you.

Anxiety and depression

  • Flashbacks and intrusive memories
  • Nightmares and disturbed sleep
  • Distressing images or sensations
  • Emotional or physical reactivity to reminders

Avoidance & numbing

  • Avoiding people, places, or thoughts linked to trauma
  • Emotional numbness or feeling detached
  • Losing interest in activities that used to matter
  • Feeling cut off from others or your own feelings

Hyperarousal

  • Being constantly on edge or alert
  • Difficulty concentrating or sleeping
  • Irritability or sudden anger
  • Exaggerated startle response

Negative cognition & mood

  • Persistent negative beliefs about self or the world
  • Feelings of guilt, shame, or self-blame
  • Persistent low mood or hopelessness
  • Difficulty experiencing positive emotions

C-PTSD: additional features

  • Severe difficulties managing emotions
  • Deep-seated shame and feelings of worthlessness
  • Difficulty trusting others or sustaining relationships
  • Dissociation or feeling unreal

Other presentations

  • Unexplained physical symptoms or chronic pain
  • Substance use or risky behaviours as coping
  • Difficulty sustaining work or relationships
  • “Feeling stuck” without knowing why

What trauma therapy looks like — and what it doesn’t

One of the most common fears people have before starting trauma therapy is that they will be required to retell everything in detail, and that doing so will make things worse. This is a reasonable concern — and an important one to address clearly. Effective trauma therapy is not about repeatedly narrating what happened. It is about processing the unresolved material at a neurological and emotional level, so that it can be integrated as a memory of the past rather than something that continues to intrude on the present.

The first priority in trauma therapy is always stabilisation — ensuring that you have sufficient resources and regulation capacity before any deeper processing begins. This means building skills for managing distress, establishing a sense of safety in the therapeutic relationship, and working at a pace that you lead. No responsible trauma therapist will rush this stage.

Processing work — when it happens — is structured and paced carefully. EMDR uses bilateral stimulation (typically guided eye movements) to support the brain’s natural processing of distressing memories, reducing their emotional charge while leaving the factual memory intact. Trauma-focused CBT helps examine and restructure the beliefs and meanings that trauma has imposed. Both approaches work. Your therapist will discuss which feels most appropriate for your situation.

Sessions are confidential. There are limited circumstances where this may change — for example, if there is a serious risk of harm — and your therapist will explain these clearly at the outset.

Evidence-based treatments for trauma

We offer NICE-recommended approaches alongside trauma-informed counselling, tailored to your individual needs and history.

Real experiences

★ ★ ★ ★ ★

After a life-changing trauma five years ago, I needed help understanding who I am. Loneliness, anxiety and low self-esteem were an everyday cycle. My therapist was amazing — very perceptive. I have been able to go forward with my life.

Verified client review

★ ★ ★ ★ ★

I was sceptical that EMDR could work without me talking everything through. It was one of the most significant things I’ve done. The memories are still there, but they don’t hijack me any more. I feel like I’ve finally got my life back.

Anonymous, who received EMDR for PTSD

★ ★ ★ ★ ★

I’d carried things from my childhood for decades and assumed that was just how I was. My therapist helped me understand it wasn’t — and that it could change. The pace was always right. I never felt pushed. I feel different now.

Anonymous, who received therapy for complex trauma

Client experiences are unique. Results vary between individuals.

What to expect

Taking the first step with trauma therapy can feel daunting — here is how the process works.

1

Free consultation

A relaxed 15-minute conversation with our booking team. You don’t need to share details of your trauma at this stage — we simply listen to where you are now and explore whether we can help. No pressure, no obligation.

2

Matched with a therapist

We match you with a therapist experienced in trauma — considering the nature of your history, your preferred approach, and any relevant needs or preferences. If the fit doesn’t feel right, we’ll find someone else at no extra cost.

3

Stabilisation first

Your therapist will always begin by ensuring you feel safe and supported before any processing work. The pace of therapy is always led by you. There is no rush, and nothing will happen before you are ready.

Most clients hear back from us the same working day, and typically begin sessions within a week of the free consultation — depending on your preferences and therapist availability.

How we match you with the right therapist for trauma-informed support

Choosing a therapist is a personal decision, and we take time to get the match right.

A careful match, not a long list

Therapist availability changes from week to week, so rather than asking you to choose from a directory, we take time during your free 15-minute consultation to understand what you are looking for — and then match you with a therapist suited to your needs.

During the consultation, we will ask about:

  • What you would like the work to focus on, and any specific concerns you would like support with
  • Whether you would prefer face-to-face counselling, online sessions, or a combination of the two
  • Any preferences around therapy approach (counselling, CBT, EMDR, hypnotherapy, mindfulness, ACT, compassion focused therapy and others)
  • Day and time availability that works around your life
  • Any specialisms that matter to you — for example LGBTQIA+ affirming therapy, neurodiversity-affirming support, or particular life experiences
  • Practical preferences — for example therapist gender, age range, or shared lived experience where that matters to you

All therapists we work with are qualified and registered with appropriate UK professional bodies, and we will confirm the most suitable options with you before any sessions begin.

Professional standards across our team

Hope Therapy & Counselling Services has been operating since 2014, and we hold Organisational Membership with the National Counselling & Psychotherapy Society (NCPS). We work in line with the NCPS Code of Ethics and BACP Good Practice, and our wider clinical standards include:

  • Qualified, professionally registered therapists across the team — registrations vary per therapist and are confirmed before matching
  • Ongoing clinical supervision in line with professional body requirements
  • Continuing professional development to maintain and develop practice
  • Clear confidentiality standards, with limits explained before sessions begin
  • Client-centred, non-judgemental and inclusive practice across all areas of identity and experience
  • Founder-led clinical oversight from Ian Stockbridge — MBACP (Senior Accredited) – who continues to lead the practice and oversee its standards

Whether you choose face-to-face counselling near you or online therapy from anywhere in the UK, you can expect to be matched with a therapist who is appropriately qualified and suited to the support you are looking for.

Our fees

No hidden costs. Your therapist and fees are discussed during your free consultation.

Counselling

From £65

per 50-minute session

  • Trauma-informed approach
  • Online via Zoom or telephone
  • Face-to-face where available

EMDR

From £95

per 50-minute session

  • NICE-recommended for PTSD
  • EMDR Association UK trained
  • Online or face-to-face

CBT

From £85

per 50-minute session

  • Trauma-focused CBT
  • Structured, evidence-based
  • Online or face-to-face

Looking for a more affordable option? We may be able to offer sessions at a reduced rate — just ask during your free consultation.

London clients: Location-adjusted rates may apply. Please ask during your free consultation and we will confirm the exact fee before you commit to anything.

A printable overview of our trauma counselling service — useful to keep or share.

Frequently asked questions

What is the difference between trauma and PTSD?

Trauma refers to the emotional and psychological impact of a distressing experience that overwhelmed a person’s ability to cope. PTSD (Post-Traumatic Stress Disorder) is a recognised clinical condition that can develop following trauma, characterised by persistent intrusive symptoms, avoidance, hyperarousal, and negative changes in thoughts and mood lasting more than a month. Not everyone who experiences trauma develops PTSD — but the impact of trauma on mental health and daily functioning can be significant even without a formal diagnosis.

What is C-PTSD and how is it different from PTSD?

Complex PTSD (C-PTSD) typically develops following prolonged or repeated trauma — such as childhood abuse or neglect, domestic violence, or sustained emotional harm over time. Alongside the core PTSD symptoms, C-PTSD also involves significant difficulties with emotional regulation, deep-seated feelings of shame and worthlessness, and problems with identity and relationships. Our therapists are experienced in working with both PTSD and C-PTSD, and treatment is always adapted accordingly.

Do I have to talk through what happened in detail?

No. Contrary to common concern, effective trauma therapy does not require you to recount every detail of what happened. EMDR in particular works by supporting memory processing without requiring repeated verbal narrative. A good trauma therapist will always work at your pace, prioritise your sense of safety, and never pressure you to share more than feels comfortable. Stabilisation — building your capacity to tolerate distress — is always addressed before any deeper processing work begins.

Is EMDR the best treatment for trauma and PTSD?

EMDR is one of the treatments recommended by NICE for PTSD, alongside trauma-focused CBT. Both have strong evidence bases. For many people, EMDR is particularly effective because it does not require extensive verbal retelling of traumatic events — instead it supports the brain’s natural processing of distressing memories. Your therapist will discuss the most appropriate approach for your specific situation during your initial sessions.

Is trauma counselling available online?

Yes. All of our counsellors offer sessions online via Zoom or telephone. EMDR is delivered safely and effectively online — your therapist will explain how this works during your consultation. Online therapy can also be particularly suitable for trauma, as it allows you to access support from your own safe environment. If you prefer face-to-face sessions, we also have therapists available across England.

How many sessions will I need?

The duration of trauma therapy varies depending on the nature, extent and timing of the trauma, and on individual factors. Single-event trauma may respond well in eight to twelve EMDR sessions. Complex or prolonged trauma typically requires longer-term work. Your therapist will not rush the process — the pace is always led by you and your readiness. We will give you an honest indication during your free consultation.

Still have questions? The free consultation is the easiest way to ask them — no pressure to book sessions.

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Built by someone who saw the need from the inside

Ian Stockbridge - Founder & Counsellor, Hope Therapy & Counselling

SCoPEd Band C

MBACP & SNCPS Senior Accredited

“Having worked for more than 25 years in senior management, I saw the same thing repeatedly — people struggling with mental health and relationship challenges, and so often struggling to access the right support when it was needed. It was out of this recognition of human need that Hope was born.”

Ian Stockbridge founded Hope Therapy after 25+ years leading large commercial teams – watching colleagues carry stress, anxiety, and personal difficulty with nowhere to turn. He retrained rigorously, now holding Senior Accredited status with both the BACP and NCPS, alongside SCoPEd Band C — the highest independent competence verification in the UK counselling profession.

He remains a practising therapist, clinical supervisor, published author of PMDD Uncovered, and co-presenter of The Talk Room Podcast. Hope Therapy was built on the things he saw were most broken – and designed, from the ground up, to do better.

MBACP (Senior Accredited)

SNCPS (Acc)

SCoPEd Band C

BSc (Hons) CBT

PGCert Supervision L7

Quality Award 2024 — 95%+

quality award 150
top mental health podcast

It is never too late to seek support

A free, no-obligation 15-minute conversation. No pressure, no script — just a chance to be heard, ask questions, and see whether we feel like the right fit. We work at your pace, never the other way around.

Start your enquiry

Not ready to call? Send us a message and a member of our team will get back to you. You don’t need to share any details until you feel ready. All enquiries are treated in the strictest confidence.

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“From the very first phone call, I felt heard. They didn’t rush me — they helped me work out what I needed.”

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